Services

Transportation designed around the passenger.

PointStead combines non-emergency wheelchair and stretcher transportation with trained assistance, careful securement, clear communication and respectful handoffs.

01

Wheelchair transportation

Door-to-door assistance for passengers who use manual or power wheelchairs. Trips are coordinated around pickup readiness, accessible entry, destination requirements and safe wheelchair securement.

Wheelchair transportation in Rochester →

Appointments

Scheduled transportation to clinics, therapy, dialysis and other medical visits.

Discharges

Coordinated pickup from hospitals and care facilities following discharge.

02

Stretcher transportation

Non-emergency service for passengers who need to remain recumbent during transportation but do not require ambulance-level medical care or monitoring.

Stretcher transportation in Rochester →

Facility transfers

Planned transfers between hospitals, rehabilitation centers and residential care settings.

Home transportation

Planned transportation between a residence and an appropriate care destination.

Common trip types

Medical appointmentsOne-way or round trip
Hospital dischargesCoordinated timing
Facility transfersLocal or regional
Rehabilitation visitsScheduled service
Family occasionsBy arrangement
Long-distance tripsAdvance scheduling

Explore transportation services

Learn how PointStead prepares for specific trip types, passengers and destinations.

Wheelchair transportationRochester and Southeast MinnesotaStretcher transportationAppropriate non-emergency tripsHospital dischargesCoordinated pickups and handoffsMedical appointmentsClinics, therapy and scheduled careFacility transportationNursing homes and care settingsLong-distance transportationAdvance-scheduled Minnesota tripsRochester medical transportationIndependent trips to Mayo Clinic locations

Non-emergency means non-emergency.

PointStead is not an ambulance service and does not provide emergency response, medical monitoring or clinical treatment during transportation. Call 911 when emergency care may be required.

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