Known-driver continuity
We prioritize familiar, consistent service whenever schedules allow.
Rochester-based non-emergency transportation
Reliable from
Point to Point.
More than transportation: trained assistance, careful preparation and respectful service for every passenger.
DriversQualified + trainedProtectionInsured + inspectedServiceWheelchair + stretcher
Built to earn trust
Accountability is part of the service.
Who we are
Transportation should feel steady from the first call to the final handoff.
PointStead is a Rochester-based non-emergency medical transportation provider focused on wheelchair and stretcher service.
We are building a company care teams can communicate with, families can feel confident calling and passengers can rely on for respectful assistance.
Meet the team →Prepared to serve
Trust is earned before the trip begins.
PointStead’s operating standards cover driver screening, background-study eligibility, driving records, medical qualification, passenger-assistance training, securement, commercial insurance and required vehicle inspections.
We do not accept a trip with an unsafe vehicle, an unqualified driver or an unsecured passenger or mobility device.
See our safety standards →SCREENEDBackground and driving reviewTRAINEDAssistance and securementVERIFIEDInsurance and vehicle inspectionCERTIFIEDMinnesota STS provider
What we provide
Purpose-built transportation.
01
♿
Wheelchair transportation
Accessible, securement-focused service for appointments, discharges and transfers.
Learn more →02＋
Stretcher transportation
Non-emergency transportation for passengers who must remain recumbent.
Learn more →03⌖
Local and regional trips
Rochester and Southeast Minnesota, with longer trips available by arrangement.
See coverage →The PointStead experience
More care. More clarity. More confidence.
PointStead is building every part of the trip around professional communication, thoughtful assistance and consistent accountability.
Passenger-first assistance
Every interaction should protect the passenger’s dignity, comfort and independence.
Clear trip communication
Families and care teams receive realistic expectations and useful updates.
Prepared return trips
Return arrangements are reviewed during scheduling so fewer details are left unanswered.
Facility and broker coordination
Partner requests are documented clearly and confirmed before transportation.
Documented accountability
Training, vehicle readiness and trip procedures are supported by consistent records.
Meet the team
Know who is behind your trip.
PointStead is building a team around professionalism, patience and genuine respect for every passenger.
Meet our team →KM
FOUNDER & OWNER-OPERATOR
Kyle Mohawk
Leading PointStead’s launch, facility relationships and commitment to dependable passenger service.
RochesterPointStead home base
Service area
Based here.
Ready to go farther.
Rochester is our operational center. We coordinate trips throughout Southeast Minnesota and longer-distance transportation by advance arrangement.
View service area →Work with PointStead
Help us build transportation people can trust.
We welcome interest from patient, safety-minded drivers and future operations team members.
Explore careers →