Access should never be an afterthought.

Last updated October 4, 2026

Our approach

We design the website for keyboard use, readable contrast, flexible screen sizes, clear headings and meaningful labels. We also review layouts for phones, tablets and desktop devices.

Ongoing improvement

Accessibility is an ongoing process. As booking, partner and driver tools change, PointStead will continue reviewing navigation, forms, status messages and compatibility with assistive technologies.

Transportation accommodations

Customers may identify transportation-related mobility, accessibility, equipment or assistance needs when requesting a ride. PointStead will review the request and communicate whether it can safely and appropriately meet those needs with the available service, vehicle and equipment.

Need assistance?

Call (507) 218-4365 or email kyle.mohawk@pointsteadtransport.com if you need help using the website, requesting transportation or reporting an accessibility concern. Please do not email medical records or complete payment-card information.