Hospital discharge transportation

A steadier transition after discharge.

Coordinated wheelchair and stretcher transportation from Rochester-area hospitals to home, rehabilitation, skilled nursing and other appropriate destinations.

Clear communication

Prepared before the passenger leaves the unit.

Hospital discharge timing can change. PointStead works with the person arranging transportation to confirm when the passenger is cleared, the appropriate transportation type, pickup instructions and destination handoff requirements.

We provide non-emergency transportation and do not replace clinical discharge planning. The hospital or care team remains responsible for determining that the passenger is medically appropriate for the selected level of transportation.

Details that reduce discharge delays

Ready time and location

The confirmed unit, entrance, pickup point and realistic release time.

Mobility requirements

Wheelchair or stretcher needs, passenger assistance and relevant equipment considerations.

Destination access

Entrance, elevator, stairs, room location and the person receiving the passenger.

Contact information

A reliable hospital contact and destination contact for day-of coordination.

Common discharge destinations

PointStead coordinates appropriate non-emergency trips to private residences, assisted living communities, skilled nursing facilities, rehabilitation centers and other care settings across Rochester and Southeast Minnesota. Longer-distance discharges may be arranged in advance according to availability.

Facility and nursing home transportation →

Transportation from Rochester medical campuses

PointStead can coordinate independent transportation to and from Rochester healthcare locations, including Mayo Clinic campuses, when the passenger is appropriate for non-emergency service. PointStead Transport is an independent transportation provider and is not affiliated with or endorsed by Mayo Clinic.

Transportation to and from Mayo Clinic →
Discuss a discharge trip →